Customer Experience Expert Job

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Actively hiring
Customer Experience Expert

Moretasks Business Solution Limited

Gurgaon

Start date
Starts Immediately
CTC (ANNUAL)
₹ 3,00,000 - 5,00,000 ₹ 3,00,000 - 5,00,000 /year
Experience
0-5 years
0-5 years experience
Apply By
11 Apr' 23
Posted 3 weeks ago
Job
519 applicants

About the job

Key responsibilities:

1. Provide support to end customers through emails and online chats by handling customer requests and queries
2. Understand the international environment in the context of customer support and provide solutions to end customers acceptable against a globally recognized standard
3. Sustain and build a professional rapport with the clients
4. Work with internal departments to meet customers' needs

Required:

1. Proficient in comprehending and solving end customers' queries
2. Good command of the English language, especially written
3. Ability to work in rotational shift
4. Female candidates to work in day shift (11:30 am to 8:00 pm), as per business requirements
5. Anyone with a zeal to learn, having good command of English language

Skill(s) required

English Proficiency (Written)
Earn certifications in these skills
Salary

Annual CTC: ₹ 3,00,000 - 5,00,000 /year

Annual CTC breakup:

1. Fixed component: 90%

2. Variable component: 10%

Number of openings

20

About Moretasks Business Solution Limited

Set up in 2016, Moretasks had 10 employees, and now we are a family of above 200. Inspired by the Dutch work culture, we believe in a flat organizational structure with no cabins, no cubicles, and no hierarchical discrimination. We work, play, and party together. While a lot of Indian companies boast of having an open-door policy, most fail to practice it in essence. With a consistent focus on quality, we offer more tasks at less cost. We carry out manual and operational tasks that are critical to our client's business needs - when they need it and the way they need it.
Activity on Internshala
Hiring since September 2016
867 opportunities posted
213 candidates hired
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