1. Manage large amounts of incoming phone calls
2. Generate sales leads
3. Identify and assess customers needs to achieve satisfaction
4. Build sustainable relationships and trust with customer accounts through open and interactive communication
5. Provide accurate, valid and complete information by using the right methods/tools
6. Meet personal/customer service team sales targets and call handling quotas
7. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
8. Keep records of customer interactions, process customer accounts and file documents
9. Follow communication procedures, guidelines and policies
We are a self-motivated and quality-focused organization that is committed to providing high-grade engineering and electrical products. Our product range includes polymer insulators, pin insulators, disc insulators, LT insulators, disc fitting and hardware, GOAB insulators, GOAB switch assembly, conductors and connectors, pins, composite insulators, earthing, and FRP.
All our products are in compliance with the highest quality standards. They are fabricated by using premium-grade raw materials. We endeavor hard to achieve excellence and customer satisfaction. Our entire range is appreciated for its several features, such as durability, superior performance, sturdy construction, high efficiency, and corrosion resistance.
