We are seeking an experienced Chatbot Developer to join our team at Twixor. As a Chatbot Developer, you will be responsible for designing, developing, and implementing chatbot solutions that enhance customer engagement and automate business processes. This role requires a strong understanding of messaging channels, AI, natural language processing (NLP), and customer journeys.
Skills
2 to 6 years of experience in chatbot development
Strong programming skills in languages like JavaScript
Experience with chatbot development frameworks and tools such as Dialogflow, IBM Watson Assistant, or Microsoft Bot Framework
Knowledge of AI and NLP technologies
Familiarity with messaging channels like WhatsApp, Facebook Messenger, Telegram
Ability to gather and analyze business requirements
Excellent problem-solving and communication skills
Roles and Responsibilities
Design and develop chatbots using AI and NLP technologies
Collaborate with cross-functional teams to identify business requirements and translate them into chatbot solutions
Create conversational flows and menus for different messaging channels
Integrate chatbots with backend systems and APIs
Implement natural language understanding (NLU) and sentiment analysis
Optimize chatbot performance and troubleshoot issues
Stay up-to-date with emerging trends and technologies in chatbot development
Notice Period: 30 days or Immediate.
Work Location: Chennai