Associate Telecaller Fresher Job

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Associate Telecaller

Fusion BPO Services

Mohali, Punjab Small Industries Corporation (Pakistan)

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 ₹ 2,00,000 /year
Experience
0-2 years
0-2 years experience
Apply By
22 Dec' 22
Posted 3 weeks ago
International
Fresher Job

About the job

Key responsibilities:

1. Managing incoming calls and customer service inquiries
2. Providing information about products and services, taking/canceling orders, and recording details of complaints
3. Keeping records of customer interactions and transactions, details of inquiries, complaints, and comments, as well as actions taken
4. Following up to ensure that appropriate actions are taken on customer requests
5. Referring unresolved customer grievances or special requests to designated departments for further investigation

Skill(s) required

English Proficiency (Spoken) Hindi Proficiency (Spoken)

Who can apply

1. Those who are from or open to relocate to Mohali, Punjab Small Industries Corporation and neighboring cities

Salary

Annual CTC: ₹ 2,00,000 /year

Annual CTC breakup:

1. Fixed pay: ₹ 160000 /year

2. Variable pay: ₹ 20000 /year

3. Other incentives: ₹20000 /year

Number of openings

20

About Fusion BPO Services

We are bringing brands closer to their customers for the past 33 years with innovative technology and the power of human connection through myriad BPO services. From development to deployment, we as a BPO company, strengthen this commitment with our 14,000+ strong support experts working across 20 centers in 10 countries. We cater to various BPO services outsourcing needs of brands from different industries and are committed to delivering excellence.
Activity on Internshala
Hiring since November 2022
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