After Sales And Customer Suppoert Job

Actively hiring
After Sales And Customer Suppoert

Chennai

Start date
Starts Immediately
CTC (ANNUAL)
₹ 2,00,000 - 3,00,000 ₹ 2,00,000 - 3,00,000 /year
Experience
1-2 years
1-2 years experience
Apply By
30 May' 24
Posted 2 weeks ago
Job

About the job

Key responsibilities:

1. Develop FAQs for customer service support to address common inquiries
2. Conduct site inspections before installation to ensure suitability
3. Identify and understand issues, coordinating with respective teams for prompt resolution
4. Maintain customer CMS and product details accurately
5. Generate installation reports for both AC & DC chargers
6. Coordinate with the team to allocate resources for installation and service support
7. Collaborate with teams for after-sales support nationwide, and explore partnerships for additional support services

Note:

1. Excellent communication skills to interact effectively with customers
2. Graduate with knowledge in electrical engineering preferred
3. Installation and commissioning of EV chargers, adhering to established SOPs partnerships for additional support services

Skill(s) required

CRM Effective Communication Sales Sales pitch

Who can apply

1. Candidates with minimum 1 years of experience.

Other requirements

Requirements:

Strong communication skills, both verbal and written

Graduation with knowledge in electrical engineering preferred

Experience in installation and commissioning, particularly in the EV charging domain

Ability to create effective FAQs for customer service support

Proficient in site inspections and understanding technical issues

Capability to maintain customer CMS and product details meticulously

Skilled in coordinating teams and allocating resources efficiently

Willingness to engage with teams nationwide for after-sales support and explore partnerships for service expansion

Note: Preference will be given to male candidates.

Salary

Annual CTC: ₹ 2,00,000 - 3,00,000 /year

Number of openings

1

About Refining Skills Academy (RS Academy)

Refining Skills Academy is a one-stop tutorial center that caters to all the academic and emotional needs of all students (K-12). Pupils trust us with their inquisitiveness on subjects and we create a collaborative space for them to adapt and evolve. It is our goal to train students to practically apply their knowledge to the real world. We mold students into ardent learners by reinforcing their fundamentals and pushing them toward proficiency.
Activity on Internshala
Hiring since September 2022
58 opportunities posted
2 candidates hired
Sign up to continue

OR

By signing up, you agree to our Terms and Conditions.