1. Develop and implement efficient administrative processes to streamline operations
2. Oversee client onboarding and provide ongoing support to ensure client satisfaction
3. Act as the main point of contact for clients, addressing inquiries and resolving issues in a timely manner
4. Collaborate with various departments to ensure seamless communication and coordination
5. Manage client accounts, contracts, and billing to ensure accuracy and compliance
6. Monitor client feedback and identify areas for improvement to enhance overall client experience
7. Conduct regular client meetings and check-ins to foster strong relationships and identify new growth opportunities
If you are a detail-oriented professional with excellent communication skills and a proven track record in client relationship management, we want to hear from you! Join our team at CollegeDekho.com and take your career to the next level.
CollegeDekho.com is a disruptive technology education start-up offering both B2B and B2C solutions. The main offerings in the B2C model include providing end-to-end admission solutions to students and the B2B model includes offering digital marketing solutions (DMS) to clients. With more than 36,000 colleges in its database, CollegeDekho.com has been one of the most promising startups in India since 2015. CollegeDekho.com is a unique university discovery platform, which connects education seekers with education providers, at the same time offering information about colleges, courses, entrance exam details, admission notifications, changes in exam patterns, scholarships, and all related topics.
In the first year of operations itself, CollegeDekho.com became the fastest-growing education services provider in India, with exceptional traffic growth touching traffic of over 1.3 million visits in a span of fewer than 8 months and with an extremely engaging response from users.
