Administration Executive Job

Key responsibilities:

1. Student engagement & support: Serve as students' primary point of contact, providing information, guidance, allotting material & tests, and support throughout their academic journey. Assist students with the enrolment process, course registration, material allotment (offline and online), and payment processing, ensuring a smooth onboarding process. Handle student queries or issues effectively and redirect to relevant team members to find solutions and ensure student satisfaction while constantly being in the loop. Schedule mentoring sessions, doubt sessions, workshops, etc. for students with effective coordination with the respective faculty members
2. Faculty facilitation & support: Coordinate and monitor faculty lecture schedules, assignments, material preparation, and resources to ensure effective teaching and quality education delivery. Assist faculty members with their logistic needs while visiting the institute for lectures. Act as a link between faculty members and administrative staff, facilitating communication and resolving queries as needed
3. Administrative duties: Maintain accurate records of student enrolment, attendance, personal mentoring sessions, and academic progress. Handle student payments, and fee reminders and issue receipts by coordinating with the accounts team. Perform general administrative tasks such as filing, data entry, and document preparation
4. Feedback collection & analysis: Take feedback from students and faculty regarding their experiences with courses, services, and facilities. Analyse feedback to provide reports and make recommendations to the management. Monitor successful implementation of strategies guided by management to enhance student satisfaction and faculty engagement based on feedback analysis
5. Alumni connect: Connect with the previous students through different ways like calls, emails, Instagram, WhatsApp, LinkedIn, etc., and maintain their data like current job, location, etc. Arrange and manage the session of the alumni

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