Technical/Customer Support Internship

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Actively hiring
Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 10,000 /month
APPLY BY
22 Apr' 24
Posted 3 weeks ago
Internship with job offer

About the internship

Selected intern's day-to-day responsibilities include:

1. Troubleshooting technical issues
2. Articulating complex automation and workflow concepts simply and understandably to customers of varying technical backgrounds
3. Managing multiple technical inquiries simultaneously while ensuring timely responses and resolutions

Skill(s) required

Client Relationship English Proficiency (Spoken) English Proficiency (Written) MS-Excel
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 7th Apr'24 and 12th May'24

3. are available for duration of 6 months

4. are from or open to relocate to Mumbai and neighboring cities

5. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Bachelor’s degree in computer science, computer engineering, or a related field

2. Strong problem-solving skills and ability to handle complex technical queries

3. Proficiency in ticketing, chat software

4. Ability to work independently and in a fast-paced startup environment

5. Excellent communication and customer service skills

Perks

Certificate Letter of recommendation Job offer
Additional information

Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 200000 to 400000 /year

Number of openings

5

About Apport Software Solutions Private Limited

Apport Software Solutions Private Limited is a dynamic and innovative SAAS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp.

QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. For more details, check out our website: https://quicksell.co/

DoubleClick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting, and analytics, a bot studio, commerce and cataloging, chatbots, and role-based access. For more details, check out our website: https://doubletick.io/
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