Customer Retention Work From Home Internship

Start Date
Starts immediatelyImmediately
Duration
6 Months
Stipend
₹ 5,000 /month
APPLY BY
26 Dec' 24
Posted 3 weeks ago
Internship

About the work from home job/internship

As a Customer Retention intern at Apport Software Solutions Private Limited, you will have the opportunity to work closely with our clients to ensure their satisfaction and loyalty. With your knowledge of client interaction, client relationship management, and effective communication skills, you will play a crucial role in maintaining and enhancing our customer base.

Selected intern's day-to-day responsibilities include:

1. Engage with clients to understand their needs and expectations
2. Develop and implement strategies to improve customer retention rates
3. Address customer inquiries and concerns in a timely and professional manner
4. Monitor customer feedback and satisfaction levels
5. Collaborate with sales and marketing teams to identify opportunities for upselling and cross-selling
6. Provide support in organizing customer events and loyalty programs
7. Assist in analyzing customer data to identify trends and patterns for targeted retention efforts

If you are a proactive and results-driven individual looking to gain valuable experience in customer retention, this internship is the perfect opportunity for you. Join us at Apport Software Solutions and make a positive impact on our clients' experiences.

Skill(s) required

Client Relationship Effective Communication
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for the work from home job/internship

2. can start the work from home job/internship between 25th Nov'24 and 30th Dec'24

3. are available for duration of 6 months

4. have relevant skills and interests

Other requirements

Only those candidates can apply who:

1. are available for the work from office job/internship

2. are available for duration of 6 months

3. have relevant skills and interests

Perks

Certificate Letter of recommendation Flexible work hours

Number of openings

10

About Apport Software Solutions Private Limited

Apport Software Solutions Private Limited is a dynamic and innovative SAAS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp.

QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. For more details, check out our website: https://quicksell.co/

DoubleClick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting, and analytics, a bot studio, commerce and cataloging, chatbots, and role-based access. For more details, check out our website: https://doubletick.io/
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