Telecalling Internship

As a Telecalling Intern at Yashoda IVF Centre, you will have the opportunity to hone your communication skills in both English and Hindi while assisting our patients and clients. Your primary responsibilities will include making outbound calls to schedule appointments, answering inquiries from potential patients, and following up on leads. You will also be responsible for maintaining accurate records and updating databases using MS Excel. Additionally, you will have the chance to shadow experienced telecallers to learn best practices and improve your overall performance. This internship will provide you with valuable hands-on experience in a fast-paced healthcare environment, allowing you to develop essential skills for a successful career in telecalling.

Selected intern's day-to-day responsibilities include:

1. Make outbound calls to schedule appointments
2. Answer inquiries from potential patients
3. Follow up on leads to convert them into clients
4. Maintain accurate records and update databases using MS Excel
5. Shadow experienced telecallers to learn best practices
6. Assist in other telecalling duties as needed

2