Technical Support Internship in Chennai at J2K AI Systems And Technologies
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Start Date
Starts immediatelyImmediately
6 Months
₹ 10,000 /month
6 Oct' 23
Posted 3 weeks ago
About J2K AI Systems And Technologies
J2K AI Systems and Technologies believes in giving every customer, whether big or small an unread, an unparalleled experience - in helping select a technology driven product - ERP/CRM, in pricing, in deployment and after sales support. WE ARE SECOND to none. Giving the right advice on licenses. Telling them what they need and not what we want to sell them. Helping them save costs. Customers have the highest degree of regard for us and are always willing to be a case study. Or welcome a new customer to visit their location. With prior appointment, of course. An executive at a dedicated line takes care of everything.
Activity on Internshala
Hiring since August 2023
25 opportunities posted
About the internship
Selected intern's day-to-day responsibilities include:

1. Provide technical support for CRM and ERP systems to clients
2. Diagnose and troubleshoot technical issues for timely resolution
3. Maintain clear and consistent communication with clients to update them on progress and solutions
4. Assist clients in configuring and setting up systems to align with their business needs
5. Create and maintain comprehensive documentation of support cases and resolutions
6. Conduct training sessions and workshops to enhance client proficiency in CRM and ERP systems
7. Collect feedback from clients to identify areas for improvement and provide input to the development team
8. Collaborate with cross-functional teams to address complex technical issues and implement system enhancements
9. Ensure the quality and reliability of CRM and ERP solutions through testing new features and updates
10. Stay updated on industry trends and advancements in CRM and ERP for cutting-edge support
Skill(s) required
CRM Effective Communication Enterprise Resource Planning(ERP) ERP Implementation and Deployment
Earn certifications in these skills
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 22nd Sep'23 and 27th Oct'23

3. are available for duration of 6 months

4. are from or open to relocate to Chennai and neighboring cities

5. have relevant skills and interests

Number of openings

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