Customer Service/Customer Support Part Time Internship

We are seeking a dedicated Customer Support Representative to enhance our customer service team. The role involves handling inquiries, resolving issues, and providing exceptional support via phone, email, and chat. Key responsibilities include troubleshooting problems, processing orders, and maintaining accurate records of interactions. The ideal candidate will possess excellent communication skills, a strong problem-solving ability.

Key responsibilities:
Responding to customer inquiries via phone, and chat in a timely and professional manner.
Maintaining accurate records of customer interactions and transactions.
Handle customer inquiries and resolve issues via phone, email, and chat.
Troubleshoot and diagnose product or service problems.
Process orders, returns, and exchanges accurately.
Maintain detailed and accurate records of customer interactions.
Follow up with customers to ensure satisfaction and address any ongoing concerns.
Collaborate with other departments to resolve complex issues.
Provide feedback to improve products and services based on customer interactions.

If you are a proactive, detail-oriented individual with excellent communication skills and a passion for customer service, we would love to have you on our team. Join Flying Pigeon Solutions and gain valuable experience in a dynamic and fast-paced environment.

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