Operations Internship

Key responsibilities:

1. Handling operational tasks in the specialization programs at Internshala
2. Working closely with different stakeholders (end users, product team, SMEs, and business team) to deliver a seamless learning experience for students in the specialization program
3. Continuously monitoring specialization courses for feedback and suggestions by leveraging various channels-emails, forums, doubt-clearing sessions, weekly stand-ups, etc. with an aim to troubleshoot any technical or content-based issues that may occur in the specializations
4. Creating and maintaining a study plan for students in the programs and making sure that the students are sticking to this plan and not lagging
5. Managing day-to-day support for enrolled students
6. Suggesting improvements needed in different operations
7. Collaborating with executives and creating operational policies and procedures
8. Overlooking the daily functions of the business

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