About the internship
Selected intern's day-to-day responsibilities include:
1. Onboarding and implementation: As part of the customer success team, you will draft Statements of Work (SoWs), map them on our project management tool, and deliver the projects within defined timelines.
2. Liaise with external and internal stakeholders: Act as a bridge between customer SPOCs and internal product/tech teams to facilitate integrations and deployments.
3. Ticketing: Address escalations and meet administrative ticket service level agreements (SLAs) with assistance from our solution team.
4. Become a conversational AI expert: Proactively assist customers by analyzing their data, proposing solutions for their problem statements, and suggesting next steps to increase value.
Skill(s) required
CRM
MS-Excel
Project Management
REST API
Earn certifications in these skills
Who can apply
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 28th Jun'24 and 2nd Aug'24
3. are available for duration of 6 months
4. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Other requirements
We are looking for employees who can stay with us for the long term. There are ample opportunities for growth and learning.
Perks
Certificate
Letter of recommendation
Informal dress code
5 days a week
Free snacks & beverages
Job offer
Additional information
Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of Rs. 500000 to 600000 /year
Number of openings
2
About TARS
Have you ever applied for something like a credit card, car loan, or bank account and found yourself banging your head against the keyboard because the user experience is mind-numbingly terrible? Well, those terrible experiences are more common than you'd think, and at Tars, we're working to rid the world of them. How are we doing this? Using the wonderful magic of chatbots. Using the TARS chatbot platform, businesses across industries, geographies, and product categories have been able to automate customer service conversations and deliver better lead-generation experiences to their customers. In cold hard numbers, we've helped 9,000+ businesses build 38,000+ chatbots that have had 50 million+ conversations.
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