We are seeking an enthusiastic colleague who has the desire to experience, learn, and grow with people engagement. This internship will offer opportunities to learn about local cultures and cuisines, and most importantly grow as a person and professionally through diverse engagements with guests and patrons visiting us at our resorts, villas, and homes. This role will play a pivotal role in ensuring our guests feel welcome and valued throughout their stay.
1. Making guests feel at home from the moment they arrive and ensuring a smooth check-in process and making them check into their rooms, with a warm articulation of the amenities and facilities at the LaRISa property and in their room, focussing on USPs
2. Engage with guests naturally and effectively, to make them feel confident of their choice of a La Ri Sa stay and share with guests in a well-articulated and warm manner, the opportunities to soak in local cultural and other attractions
3. Come across as the natural point of contact for guests throughout their stay, addressing any inquiries or concerns promptly and courteously
4. Handle guest complaints or issues efficiently and with a human touch, striving to resolve them timely and beyond the guest's satisfaction
5. Promote hotel amenities, including dining options, spa services, and recreational activities, to enhance the guest experience and drive revenue
6. Collaborate effectively with all hotel departments, including housekeeping, front desk, and F&B, to ensure seamless guest service delivery
7. Anticipate guests' needs and go above and beyond to exceed their expectations
Whats on offer?
1. Paid internship with opportunities for personal and professional development
2. Hands-on experience in a renowned hospitality brand
3. Exposure to various aspects of hotel operations
4. Networking opportunities within the hospitality industry
5. Complimentary accommodation and meals during the internship period
6. Opportunities for career development within La Ri Sa organization
LaRiSa Resorts is renowned for its exquisite fusion of luxury, comfort, and style. The name "LaRiSa" derives its roots from the indigenous language of Lahul, where 'La' symbolizes the lofty heights, 'Ri' represents the majestic mountains, and 'Sa' embodies the Earth itself. Staying true to its name, our resorts are nestled amidst the breathtaking beauty of nature and heavenly surroundings.
Our portfolio comprises five exceptional properties: LaRiSa Resort in Manali, LaRiSa Resort in Mussoorie, LaRiSa in Shimla, LaRiSa Beach Resort in Morjim, Goa, and Larisa Resort in Ashwem, Goa. Also, we have 11 Villas spread across North Goa. These resorts offer an unparalleled level of sophistication and comfort, while our dedicated team delivers impeccable hospitality and service. Our mission is to cocoon our guests with warmth and grace, ensuring they create cherished memories to last a lifetime.
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