As a Customer Service/Customer Support intern at LEVELX MICRO SYSTEMS (OPC) PRIVATE LIMITED, you will have the opportunity to enhance your communication skills and gain valuable experience in the technology industry. If you are fluent in both spoken and written English, this is the perfect opportunity for you to showcase your talents and make a positive impact on our customers.
Key Responsibilities:
1. Provide exceptional customer service by addressing inquiries and resolving issues in a timely manner.
2. Assist customers with product information, troubleshooting, and technical support.
3. Monitor and respond to customer inquiries via email, phone, and chat.
4. Maintain accurate records of customer interactions and transactions.
5. Collaborate with internal teams to improve customer satisfaction and retention.
6. Identify trends and suggest solutions to enhance customer experience.
7. Participate in training sessions to develop your skills and knowledge in customer support.
If you are a proactive and customer-focused individual looking to kickstart your career in customer service, apply now to join our dynamic team at LEVELX MICRO SYSTEMS (OPC) PRIVATE LIMITED!
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 18th Mar'25 and 22nd Apr'25
3. are available for duration of 3 months
4. are from Kochi, Mavelikkara only
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
We are a leading E-Commerce company, having sub ventures in Software & Website development, Online Media. We are constantly evolving! Our main business is e-commerce under brand name LX INDIA. Its a fast growing and evolving e-commerce company, operating pan India.