Your effective communication skills will be put to the test as you assist customers with their inquiries and issues. Proficiency in MS-Excel will also come in handy as you analyze data and generate reports to improve our service delivery.
Join Flying Pigeon Solution as a Customer Support Representative and be the frontline for customer assistance. You'll handle inquiries via phone, email, or chat, resolve issues, and ensure a positive experience for our clients. Key tasks include providing accurate information, troubleshooting problems, and maintaining detailed records of customer interactions. Exceptional communication skills, a problem-solving mindset, and the ability to stay calm under pressure are essential.
Key Responsibilities:
1. Assist customers via phone, email, and chat in a friendly and professional manner.
2. Resolve customer complaints and issues in a timely and efficient manner.
3. Keep detailed records of customer interactions and transactions.
4. Work closely with the sales team to support customer inquiries and orders.
5. Utilize MS-Excel to track and analyze customer data for reporting purposes.
6. Collaborate with cross-functional teams to improve overall customer satisfaction.
Only those candidates can apply who:
1. are available for full time (in-office) internship
2. can start the internship between 14th Sep'24 and 19th Oct'24
3. are available for duration of 6 months
4. are from or open to relocate to Jaipur
5. have relevant skills and interests
* Women wanting to start/restart their career can also apply.
Welcome to Flying Pigeon Solutions, where education meets expertise in the world of stock trading. We are dedicated to guiding aspiring traders and investors through the complexities of the financial markets with our premier educational courses and dynamic live trading sessions. At Flying Pigeon Solutions, we offer a wide range of online courses designed to elevate your trading skills.
