Customer Service/Customer Support Internship

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Customer Service/Customer Support
Start Date
Starts immediatelyImmediately
Duration
3 Months
Stipend
₹ 10,000 /month
APPLY BY
22 May' 24
Posted 3 weeks ago
Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Engaging with our valued customers and providing top-notch assistance, ensuring their needs are met with the utmost care and professionalism.
2. Handling inquiries, concerns, and feedback through various channels (phone, email, and social media) and resolving them in a timely and satisfactory manner. Maintain the CRM database.
3. Demonstrating outstanding communication and convincing skills to provide accurate information, promote our services, and address any issues that may arise.
4. Maintaining a positive and welcoming tone to create a friendly and inviting atmosphere for our customers, leaving a lasting impression of exceptional service.

Skill(s) required

Effective Communication English Proficiency (Spoken) MS-Excel MS-Office
Earn certifications in these skills

Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 7th May'24 and 11th Jun'24

3. are available for duration of 3 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Other requirements

1. Excellent communication skills, both verbal and written, with the ability to convey information clearly and concisely.

2. Strong convincing skills to effectively promote our services and address customer concerns.

3. A warm and welcoming tone that embodies the essence of hospitality and ensures customers feel valued and appreciated.

4. Ability to multitask, prioritize, and adapt in a fast-paced environment, ensuring every customer receives prompt and attentive service.

5. Previous experience in customer service or a related field is an asset.

Perks

Letter of recommendation

Number of openings

1

About Champions

'Champions' is an upcoming startup focused on holistic child development. We aim to provide better facilities in the child recreational sector. We believe it is utterly important to get children away from screens and engage them in various fun and learning activities. Exploring and understanding childhood interests can lead to a healthy and fulfilling life.
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