Consumer Relationship Management Internship in Gandhinagar at Sahajanand Laser Technology Limited
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Consumer Relationship Management

Start Date
Starts immediatelyImmediately
2 Months
3,000-5,000 /month
28 Mar' 23
Posted 3 weeks ago
About Sahajanand Laser Technology Limited
Sahajanand Laser Technology Limited (SLTL) is a pioneer in the field of lasers in India and caters to the needs of various industries. SLTL is a group of companies, providing solutions to medical, diamond, RF & microwave, and various other segments.
Activity on Internshala
Hiring since June 2017
44 opportunities posted
1 candidate hired
About the internship
Selected intern's day-to-day responsibilities include:

1. Carry out market research through industry contacts, publications, trade events, and news to identify ideas for growth
2. Provide customer service in a timely manner via several means which include email, face-to-face interaction, telephone, and live chat
3. Act as a liaison between customers and management in order to enhance the overall customer experience
4. Track proposed resolutions and follow up with customers in a timely fashion
5. Analyze complaints from customers and provide adequate resolutions
6. Prepare documents and reports for future reference
7. Train peers in good customer service
8. Develop and maintain a vast knowledge of the products and services being offered
9. Conduct surveys regarding products, services, and customer service experiences
10. Communicate customer feedback to various teams including technical and marketing departments in order to improve the overall customer experience
11. Write reports analyzing the customer service that the organization provides
12. Ideate and execute 'Customer Loyalty Programs'
Skill(s) required
Client Relationship
Earn certifications in these skills
Who can apply

Only those candidates can apply who:

1. are available for full time (in-office) internship

2. can start the internship between 14th Mar'23 and 18th Apr'23

3. are available for duration of 2 months

4. have relevant skills and interests

* Women wanting to start/restart their career can also apply.

Certificate Letter of recommendation
Number of openings

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